HOW TO BUY
1. How do you ship your orders?
The shipping courier will depend on where the order will be sent to.
Metro Manila deliveries – Cliqnship
Provincial – LBC
International – TNT & EMS
Shipping rates vary depending on the number of items as well as the shipping location. You can check the shipping rates in the product page.
Once we sent the tracking number. You can track your delivery in this site http://cliqnship.com/ .
a. Put the tracking number in “EXPRESS TRACK”. Click “TRACK NOW”.
b. You can check the status of your delivery.
FOR METRO MANILA:
NOTE: For provincial, there is another tracking number/other waybill No. that you can track on http://www.lbcexpress.com/.
a. Here’s the details of your item. If you have questions, you can directly call LBC Customer Service.
1. For International orders, go to TNT or EMS. (link)
We don't have operations during weekends and holidays. All orders and inquiries will be serve when operation resumes.
How to Pay via Cash on Delivery
How to Pay via Paypal
How to Pay via Dragonpay
Our company agrees with all users to not send out information against our own Terms and Conditions, subject matter or data sent to us unless required to do so by the law. We will collect any required information necessary to complete a transaction and make it as safe as possible for both parties. Such information may include, e-mail, name, telephone number, address and other anonymous information. At no times will this information be sent to outside parties unless required by law.
Information or personal sensitive date sent through live chat, IMS, phone calls, e-mails, text messages or any other type may be recorded and collected by NOFEAR. We strongly recommend reading this policy statements so you understand what information we will collect, use or share if it is necessary. We are not responsible for outside websites or outside information that interacts or links to our company.
Information not noticeable by users may include IP address, browser type, domain names, access time and referrals to our website are collected information. The information is used to make a better, quality site and show the total statistics for our website.
Our company uses most of the information provided to operate deliveries within orders requested by users. We also uses personal or sensitive information to inform you of other products available and promotions/advertisements.
We don't sell, rent or lease its clients or customer information/lists to any outside or third parties. We may however offer information to external business partners that may be of interest to you. Information such as e-mail, name, address, telephone number etc. will never be given to any other parties. We may share date with trusted partners to help perform a better quality site. All outside third parties are prohibited from using personal information except to provide these services to the company, and they are required to not send any of the information provided to outside parties.
We will disclose personal sensitive information without notice, only if required by law or in other important matters that are issued by the high officials at NOFEAR. As an established business we are required to use your information for such matters listed above. If the user decides they do not want their personal sensitive information to be stored, they must email shop@NOFEAR.com.ph for deletion. All other information will be stored and kept unless done so by law.
RETURNS AND EXCHANGES
All items sold in NOFEAR goes through our quality control procedures. We inspect every item before it is shipped, and all goods are shipped fully insured in case of loss or damage. Because we feel that we offer the highest quality products at the best prices, and we inspect and pack all our orders with care, we think you will be extremely satisfied with your purchase.
However, there are times when items are damaged, defective, or incorrectly shipped. If this is the case for you, we will gladly replace them. If you have a need to return goods to us for whatever reason please email shop@NOFEAR.com.phoutlining the reason for return and request your Returns Merchandise Authorization (RMA) number within 7 days of order receipt, and return your unwanted items within 14 days of receiving your RMA number for an exchange for the same item in a different size or any product that we carry. (Based on stock availability).
We recommend that you insure the return shipment as you are under a duty to take reasonable care of the goods and will be liable for damage to them until we receive them at our operations center. In case of dispute, we also recommend you retain proof of sending.
Returns do not include shipping postage. If you refuse the order, you will be charged for all shipping, delivery and storage incurred. All returned merchandise must be unopened and in original condition.
Items may also be returned within seven days but the original shipping fee will not be refunded and the shipping fee for the returned item will be shouldered by the buyer. Furthermore, a restocking fee of 20% of the item's value will be charged to the buyer.
Items may be exchanged within seven days with other items for sale in NOFEAR. The shipping fee for the original item will not be refunded and the shipping fees for the new item and the item to be exchanged will be shouldered by the buyer.
All merchandise must be returned in the condition they were received and in original packaging.
B. SHIPPING INFORMATION
1. How do you ship your orders?
The shipping courier will depend on where the order will be sent to. We will be using a variety of couriers to service your order.
2. Where do you ship your items to?
We can ship almost anywhere in the country.
3. What are your shipping rates?
Shipping rates vary depending on the number of items as well as the shipping location. You can view the shipping cost when you view your Shopping Bag.
4. How long will it take for my order to arrive?
Your order will arrive depending on your shipping location and the items you ordered. Ordinarily, orders will arrive between 5-7 business days withing Metro Manila and to 5-10 business days in provincial areas.
5. How do I track my order?
We will be providing you with a tracking number once your order is shipped. You can use this number to track your order via the courier's website.
6. Free shipping?
From time to time, NoFear.com.ph web store runs free shipping promotions. To be notified by email, simply sign up to the NoFear.com.ph Newsletter. Please note that free shipping promotions will be applied to your order on the payment page.